Weight plates 2,5kg

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. 

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase. 

To start a return, you can contact us at urbanbazaar207@gmail.com. Please note that returns will need to be sent to the following address: [162 Anderson street city and surburban Johannesburg 2001] 

If your return is accepted, we’ll send you a return shipping label, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted. 

You can always contact us for any return question at urbanbazaar207@gmail.com. 

Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.

Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as food, flowers, or plants), custom products (such as special orders or personalized items), and personal care goods (such as beauty products). We also do not accept returns for hazardous materials, flammable liquids, or gases. Please get in touch if you have questions or concerns about your specific item. 

Unfortunately, we cannot accept returns on sale items or gift cards.

Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.

European Union 14 day cooling off period
Notwithstanding the above, if the merchandise is being shipped into the European Union, you have the right to cancel or return your order within 14 days, for any reason and without a justification. As above, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too. 
If more than 15 business days have passed since we’ve approved your return, please contact us at urbanbazaar207@gmail.com.

𝙊𝙣𝙘𝙚 𝙮𝙤𝙪𝙧 𝙤𝙧𝙙𝙚𝙧 𝙞𝙨 𝙥𝙧𝙤𝙘𝙚𝙨𝙨𝙚𝙙, 𝙥𝙖𝙘𝙠𝙖𝙜𝙚𝙙, 𝙖𝙣𝙙 𝙨𝙚𝙣𝙩 𝙤𝙪𝙩, 𝙮𝙤𝙪’𝙡𝙡 𝙧𝙚𝙘𝙚𝙞𝙫𝙚 𝙩𝙧𝙖𝙘𝙠𝙞𝙣𝙜 𝙙𝙚𝙩𝙖𝙞𝙡𝙨 𝙫𝙞𝙖 𝙚𝙢𝙖𝙞𝙡 𝙤𝙧 𝙎𝙈𝙎.

𝙁𝙤𝙧 𝙋𝘼𝙓𝙄 𝙤𝙧𝙙𝙚𝙧𝙨:

1. 𝙑𝙞𝙨𝙞𝙩 𝙩𝙝𝙚 𝙋𝘼𝙓𝙄 𝙬𝙚𝙗𝙨𝙞𝙩𝙚 𝙤𝙧 𝙪𝙨𝙚 𝙩𝙝𝙚 𝙋𝘼𝙓𝙄 𝙖𝙥𝙥.
2. 𝙀𝙣𝙩𝙚𝙧 𝙮𝙤𝙪𝙧 𝙩𝙧𝙖𝙘𝙠𝙞𝙣𝙜 𝙣𝙪𝙢𝙗𝙚𝙧 𝙞𝙣 𝙩𝙝𝙚 𝙩𝙧𝙖𝙘𝙠𝙞𝙣𝙜 𝙨𝙚𝙘𝙩𝙞𝙤𝙣.
3. 𝙔𝙤𝙪’𝙡𝙡 𝙨𝙚𝙚 𝙩𝙝𝙚 𝙨𝙩𝙖𝙩𝙪𝙨 𝙖𝙣𝙙 𝙡𝙤𝙘𝙖𝙩𝙞𝙤𝙣 𝙤𝙛 𝙮𝙤𝙪𝙧 𝙥𝙖𝙧𝙘𝙚𝙡.

𝙁𝙤𝙧 𝘾𝙤𝙪𝙧𝙞𝙚𝙧 𝙂𝙪𝙮 𝙤𝙧𝙙𝙚𝙧𝙨:

1. 𝙂𝙤 𝙩𝙤 𝙏𝙝𝙚 𝘾𝙤𝙪𝙧𝙞𝙚𝙧 𝙂𝙪𝙮 𝙬𝙚𝙗𝙨𝙞𝙩𝙚.
2. 𝙀𝙣𝙩𝙚𝙧 𝙮𝙤𝙪𝙧 𝙩𝙧𝙖𝙘𝙠𝙞𝙣𝙜 𝙣𝙪𝙢𝙗𝙚𝙧 𝙞𝙣 𝙩𝙝𝙚 “𝙏𝙧𝙖𝙘𝙠 𝙈𝙮 𝙋𝙖𝙧𝙘𝙚𝙡” 𝙨𝙚𝙘𝙩𝙞𝙤𝙣.
3. 𝘾𝙝𝙚𝙘𝙠 𝙩𝙝𝙚 𝙧𝙚𝙖𝙡-𝙩𝙞𝙢𝙚 𝙥𝙧𝙤𝙜𝙧𝙚𝙨𝙨 𝙤𝙛 𝙮𝙤𝙪𝙧 𝙙𝙚𝙡𝙞𝙫𝙚𝙧𝙮

𝗘𝘅𝗽𝗿𝗲𝘀𝘀 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 (𝗖𝗼𝘂𝗿𝗶𝗲𝗿 𝗚𝘂𝘆): 𝟮-𝟯 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗱𝗮𝘆𝘀
• 𝗦𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝗗𝗲𝗹𝗶𝘃𝗲𝗿𝘆 (𝗣𝗔𝗫𝗜): 𝟱-𝟳 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗱𝗮𝘆𝘀 𝗳𝗼𝗿 𝗿𝗲𝗴𝘂𝗹𝗮𝗿 𝗼𝗿𝗱𝗲𝗿𝘀
• 𝗣𝗿𝗲-𝗼𝗿𝗱𝗲𝗿𝘀: 𝗨𝗽 𝘁𝗼 𝟭𝟰 𝗯𝘂𝘀𝗶𝗻𝗲𝘀𝘀 𝗱𝗮𝘆𝘀

𝗢𝘂𝗿 𝗽𝗿𝗶𝗺𝗮𝗿𝘆 𝘀𝗵𝗶𝗽𝗽𝗶𝗻𝗴 𝗽𝗮𝗿𝘁𝗻𝗲𝗿 𝗶𝘀 𝗖𝗼𝘂𝗿𝗶𝗲𝗿 𝗚𝘂𝘆 𝗳𝗼𝗿 𝗲𝘅𝗽𝗿𝗲𝘀𝘀 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝗶𝗲𝘀. 𝗙𝗼𝗿 𝘀𝘁𝗮𝗻𝗱𝗮𝗿𝗱 𝗱𝗲𝗹𝗶𝘃𝗲𝗿𝘆, 𝘄𝗲 𝘂𝘀𝗲 𝗣𝗔𝗫𝗜 𝘁𝗼 𝗲𝗻𝘀𝘂𝗿𝗲 𝘆𝗼𝘂𝗿 𝗼𝗿𝗱𝗲𝗿 𝗿𝗲𝗮𝗰𝗵𝗲𝘀 𝘆𝗼𝘂 𝗲𝗳𝗳𝗶𝗰𝗶𝗲𝗻𝘁𝗹𝘆.

𝗬𝗼𝘂 𝘄𝗶𝗹𝗹 𝗿𝗲𝗰𝗲𝗶𝘃𝗲 𝗮 𝘀𝗵𝗶𝗽𝗽𝗶𝗻𝗴 𝗰𝗼𝗻𝗳𝗶𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗲𝗺𝗮𝗶𝗹 𝗼𝗻𝗰𝗲 𝘆𝗼𝘂𝗿 𝗼𝗿𝗱𝗲𝗿 𝗵𝗮𝘀 𝗯𝗲𝗲𝗻 𝗱𝗶𝘀𝗽𝗮𝘁𝗰𝗵𝗲𝗱, 𝘄𝗶𝘁𝗵 𝗮𝗹𝗹 𝘁𝗵𝗲 𝗱𝗲𝘁𝗮𝗶𝗹𝘀 𝘁𝗼 𝘁𝗿𝗮𝗰𝗸 𝘆𝗼𝘂𝗿 𝗽𝗮𝗰𝗸𝗮𝗴𝗲 𝗮𝗻𝗱 𝗸𝗻𝗼𝘄 𝘄𝗵𝗲𝗻 𝘁𝗼 𝗲𝘅𝗽𝗲𝗰𝘁 𝗶𝘁.